The Crew

Crew Community Rules

Effective November 12, 2026. You agree to these when you tap I'm in.

The four rules you see in the app

  • Friends only. Nobody gets in unless you let them in.
  • Your crew sees your Game Card, the cards you bag and your rim moves. Never your weight, age, school or where you are.
  • Zero tolerance. Anything mean or unsafe and you're out of the Crew.
  • Report or block anyone in one tap, from their Locker.

I built the Crew so you can train with your friends the way I came up: hyping each other up, calling dunks, running it back. It only works if everyone feels safe in it. Here's exactly how it works and what gets you removed. Cam

How the Crew is built to stay safe

  • Friends only. You link up in person with a QR code, or by sending your link or six-letter code. A link or code only sends a request. You decide who gets in. Crews max out at 20.
  • No messages, no uploads. There's no chat and no photo or video posting in the Crew. Feed posts are written by the app (a new card, a rim raise, a new Air Level club). Stamps are four fixed words: CLEAN, BOUNCE, INSANE and RUN IT BACK.
  • Private by default. Your crew never sees your weight, age, birthday, school, city, location, email, clips or coach conversation.
  • Names are filtered. Names that break the rules don't show.
  • 13 and up. The Crew is closed to anyone under 13.
  • Quiet hours. Crew notifications hold between 9 pm and 7 am, and there's a daily cap.

Zero tolerance

Any of these and you're out of the Crew, sometimes for good:

  • Bullying, harassment, or ganging up on someone (including with stamps or games).
  • Hate or slurs about anyone's race, ethnicity, religion, gender, sexual orientation, disability or where they're from.
  • Threats, or encouraging anyone to hurt themselves or someone else.
  • Anything sexual, especially anything involving a minor.
  • Pretending to be someone else, including Cam or another dunker.
  • Trying to get someone's personal info, or to move them somewhere private.
  • A name that breaks any of these rules.
  • Spam, fake accounts, or farming free-week rewards.
  • Pressuring anyone to try a dunk or a lift that isn't safe for them.

Game of D-U-N-K

Call a dunk and your friend has 48 hours to land it. Miss and you take a letter. Spell D-U-N-K and you're out. It's free for everyone.

It runs on the honor system. Call your makes and misses straight, and only call dunks that are safe for the person you're playing. If a game feels off, report it as "something else" and we'll look.

Reporting

Open their Locker, tap the ••• button, then Report. You can pick:

  • It's not a dunk
  • It's mean or unsafe
  • That's me, take it down
  • Something else

(When you report a person instead of a post, you'll see "mean or unsafe" and "something else".)

What happens next:

  1. It disappears for you right away. A reported post is hidden from your feed the moment you send it.
  2. A real person looks within 24 hours. Every report goes to Vertly's review queue.
  3. We act. We can dismiss it, hide the post, or ban the person from the Crew. A ban removes them from every crew and hides everything they posted.

Reports are private. The person you report isn't told who reported them.

Blocking

Block anyone from their Locker (the ••• button, then Block). Blocking removes them from your Crew right away and turns down anything they've sent you. They can't send you a new request. If you unblock later, they are not added back automatically.

If someone is in danger

If anyone is in immediate danger, call 911. If you or a friend is struggling, call or text 988 (the Suicide and Crisis Lifeline in the US). Then tell us too.

Talk to a person

Email vertlyapp@gmail.com any time about anything in the Crew. Include your first name in the app and the person's name you're writing about. We'll get back to you.

These rules sit alongside the Terms of Use and the Privacy Policy. We may update them to keep the Crew safe; when we do, we'll tell you in the app.